Mental Load
I Don't Want AI to Replace Parenting. I Want It to Replace Paperwork.
We've gotten better at understanding our brains, but family technology still assumes they all work the same. Why the goal isn't more productivity, but less paperwork.
8 min read ·
If you are anything like me, your social media feed is full of videos with titles like, "10 signs you have ADHD and didn't know it," or "The anxiety symptoms women don't recognize until their 40s."
Some of it is definitely the algorithm. Click-bait designed to keep you scrolling and coming back for more.
But some of it reflects a real shift. We understand neurodivergence so much better than we did when I was growing up.
We've Gotten Better at Understanding Our Brains
When I was in elementary school, there were always one or two boys who couldn't sit still. By middle school they had usually been diagnosed with ADHD, put on medication, and that was about the end of the conversation. Thankfully, we've come a long way since then. We now recognize ADHD in girls and women, understand that anxiety doesn't always look the same from person to person, and have far more tools than simply handing someone a prescription and wishing them luck.
I had my own version of that realization a few years ago.
I was almost 40 when my therapist told me I had pretty significant anxiety. I remember telling a friend afterward, expecting some sympathy or surprise. Instead, she looked at me like I had just announced I'd discovered water was wet.
It was one of those moments where you wonder, "Wait... did everyone know except me? And why didn't anyone tell me?"
It wasn't that I suddenly became anxious at 40. I had finally been given language for something that had been there for years.
As we've gotten better at understanding how different brains work, one thing has surprised me. The technology we use every day still assumes all of our brains work exactly the same.
The Mental Load We Never Evolved For
Think about what it takes to run a family today.
Your kids' schools send emails, PDFs, text messages, calendar invites, newsletters, and reminders. The pediatrician has a patient portal. The physical therapist hands you a paper schedule with twenty-five appointments. Soccer has TeamSnap. Birthday invitations show up by text. Somewhere in there, one of your kids casually mentions that their shoes are too small while you're trying to finish a work email and figure out what's for dinner.
None of those things are difficult by themselves.
But the volume makes it impossible.
Sometimes I wonder if we've convinced ourselves that we're bad at organization, when really we're asking our brains to do something they were never designed to do.
For thousands of years, humans remembered stories, relationships, seasons, and where to find food. We didn't evolve to keep track of appointments, spirit day, permission slips, soccer snacks, and seventeen different passwords.
The amount of information we process every day has exploded.
But our brains haven't changed.
For people with ADHD, anxiety, autism, or other executive function differences, that overload often shows up sooner. But the truth is, we all have our limits. Some people just reach them faster.
When Parenting Became Project Management
One thing I think about a lot is that becoming a step-mom at almost 40 meant I didn't spend years slowly absorbing all of the invisible work that comes with raising a family. I walked into four kids with busy lives and immediately felt overwhelmed by the amount of administration required to keep everything running.
Parents who have been doing this since their kids were little often don't notice how much has accumulated because it happened one school app, one patient portal, one soccer website, and one expectation at a time.
I walked into it all at once, and my first thought wasn't, "How do people do this?"
It was, "Why are we doing this at all?"
And yet, when we talk about getting organized, the advice is usually the same.
Buy a planner. Color-code your calendar. Set more reminders.
And while some of those things genuinely do work for some people, my experience has been that they just give me one more thing to feel like I'm failing at. They don't reduce the work.
Before anything ever makes it onto your calendar, someone has to notice it, decide it matters, remember it, figure out where it belongs, tell everyone else about it, and remember it again next week.
That's not organization.
That's cognitive work.
When I first started building Smitty, I thought I was trying to help families get organized.
Somewhere along the way I realized that wasn't actually the problem. I realized that we accidentally redefined parenting to include an enormous amount of administrative work.
Being a good parent somehow came to mean remembering every spirit day, every permission slip, every sports schedule, every doctor appointment, every birthday invitation, every shoe size, every login, every form, and every email.
I don't actually think that's parenting. I think that's project management.
What Technology Should Actually Do
And it made me think about all the things we've happily stopped asking our brains to do. We don't memorize phone numbers anymore. We don't print directions before leaving the house. We don't balance our checkbooks by hand. We don't do pages of arithmetic unless we're teaching a child how math works.
There was a time when people worried calculators would make us lazy. Instead, they freed us from doing repetitive work so we could spend our time solving bigger problems.
We've happily let technology take over work that computers are objectively better at because none of those things were ever the point.
Our brains evolved to remember people.
Somewhere along the way, we started asking them to remember paperwork instead.
I think family life deserves the same evolution.
That's when I realized I didn't want AI to replace parenting. I wanted it to replace paperwork.
More Presence. Less Paperwork.
I want it to notice that the physical therapist scheduled twenty-five appointments and add them to the calendar.
I want it to remember that picture day is Thursday and soccer practice moved to Wednesday.
I want it to keep track of the paperwork so I don't have to.
Because the goal isn't to make parents more productive.
It's to make them more present.
I don't want to sit at dinner mentally running through tomorrow's checklist while someone is telling me about recess. I don't want to interrupt a conversation to ask whether someone turned in the field trip form. I don't want my attention constantly pulled away by the tiny administrative tasks that somehow became the background noise of modern family life.
Technology shouldn't replace relationships. And it certainly shouldn't replace parenting. It should replace administration.
That is the future I want to build with Smitty.
Not one where AI raises our children.
One where it quietly handles the paperwork so we can get back to being their parents, grandparents, and bonus parents.
Because I don't think remembering every permission slip was ever the point. I think the point was always showing up for the field trip.
If this resonated with you, it's because it's the question that led me to build Smitty in the first place. I wanted technology to do less of what makes us human, and more of what gets in the way of it.
Less paperwork. More presence.
Let Smitty handle the administration so you can get back to being present for the people you're doing all of this for.
Frequently Asked Questions
How does Smitty help reduce mental load?
Smitty is designed to handle the administrative work of family life.
Instead of asking you to manually organize information, it can take things like school emails, screenshots, medical appointment schedules, and reminders, organize them automatically, and surface what matters when you need it.
The goal isn't to make families more productive.
It's to help them be more present.
What is executive function?
Executive function is the set of mental skills that help us plan, prioritize, organize, remember information, and switch between tasks. It's the invisible work that happens before anything ever makes it onto a calendar or to-do list.
Isn't technology part of the problem?
Sometimes.
Technology has absolutely created more notifications, more apps, and more information to manage.
But I don't think that's an argument against technology. It's an argument for building better technology.
The best technology shouldn't demand more of our attention.
It should give it back.