Skip to content

Legal

Privacy policy

Revised: October 20, 2026. Effective: November 15, 2026. The external AI assistant disclosures take effect on November 19, 2026.

1. Who we are

SmittyHQ, LLC ("Smitty," "we," "us") provides a privacy-first assistant for family and household logistics. You can interact with Smitty over SMS/text, WhatsApp, email, and our authenticated web app. Our AI-powered conversational features (including Q&A) are available over SMS, WhatsApp, and email; the web app is used for setup, viewing your plans, and managing your account and settings.

The data controller responsible for your information is SmittyHQ, LLC, 1869 Catalina Ave, Berkeley CA 94707.

This policy explains what data we collect, why, how long we keep it, who processes it, and how you can access or delete it.

2. Data we collect

Account data: your email address, zip code, optional phone number, household name, and authentication identifiers. We support passwordless sign-in (magic link / one-time code) and email-and-password sign-in; depending on the method you choose, we process the corresponding credentials and login identifiers.

Content you share with us: emails (and their attachments) you forward to your private Smitty address; messages and supported voice notes you send over SMS, WhatsApp, or the web app; and questions you ask our assistant over SMS, WhatsApp, or email. This content often includes information about other people in your household — see Section 4.

Content from optional sources. In addition to information you send us, we receive information you authorize us to retrieve through optional connections. This includes selected Google Calendar information, Gmail messages matching your approved sender list and their supported attachments, and specific Google Docs you provide for Smitty to read. Section 3 explains access, processing, visibility, and controls. Signing in with Google does not itself enable these features.

Sensitive information: because Smitty helps run a family's life, the content you share may include sensitive details such as health or medical appointments, information about children, and school or care arrangements. Voice notes may also capture sensitive audio (for example, a child's voice or a health-related message); we send this audio to OpenAI only to transcribe it, then handle the transcript with the same care as your other content. We treat all such information as confidential and use it only to provide the features you've asked for. We do not use it for advertising and we never sell it.

Derived data: events, action items, reminders, lists, and other structured information we generate from the content you share.

Operational metadata: timestamps, delivery receipts, error logs, and usage telemetry needed to operate and debug the service. Our logs use strict allowlists and never include message bodies, chat content, attachments, voice audio, or family-profile fields.

Web app data: authentication/session: we use Supabase session tokens to keep you signed in.

Web app data: local browser storage: we store certain preferences and operational values in your browser's localStorage/sessionStorage, including your household identifier, onboarding progress flags, timezone reporting, view/display preferences, invite code, and calendar debug flags. These stay on your device and are used to run the app.

Aggregate website measurement: when a public Smitty page loads, we record the page route, time, and any standard campaign tags in the link. We do not use cookies or browser identifiers for this measurement, and we do not store the visitor's IP address, user agent, full URL, referrer, or household content. These aggregate counts help us understand which public pages and campaigns are useful.

Optional analytics and advertising measurement: Google Analytics, Google Ads conversion measurement, and Meta Pixel are off by default and run only if you opt in. You can change your choice at any time through the Privacy choices link in our website footer or authenticated app settings. Google Analytics helps us understand product usage. Google Ads measures completed household setup using a fixed conversion value and an opaque household-scoped identifier to prevent duplicate counting; we do not send account emails or household content to Google Ads. Meta Pixel and Meta Conversions API help us measure and optimize signup campaigns. For a completed signup, we may send Meta a one-way hashed account email, Meta browser and click identifiers when available, IP address, user agent, the page path without its query string, event time, and a random event identifier used to prevent duplicate counting. We do not send household content, messages, forwarded emails, attachments, voice notes, family profiles, phone numbers, ZIP codes, information about children, Google API data, or information derived from Google APIs to these analytics and advertising providers. Optional tracking consent does not change that exclusion.

Zip Code: We collect your home ZIP code to determine the location and time zone relevant to messaging compliance. If you enable location-based features such as weather forecasts, we also use your ZIP code to provide those features. We do not use your ZIP code to send location-based advertising or sell it to third parties.

3. Google API Services and Google user data

Optional Google features

Smitty supports optional Google Calendar, Gmail, and Google Docs features. Calendar and Gmail use separate credentials, and Gmail uses a separate OAuth client from Calendar. Enabling one does not enable the other. Google Docs access works differently: you provide a specific public Doc link or share a specific Doc with Smitty's service account as a Viewer. Smitty does not request a Google Drive authorization grant from you for that feature. Signing in with Google does not itself enable these features.

Google Calendar

If you choose to connect Google Calendar, Smitty uses Google OAuth to request access to certain Google Account and Google Calendar information. The default connection is read-only. If you later turn on automatic calendar updates, Smitty also requests permission to create, update, and delete events that Smitty itself adds. Depending on the permissions you grant, Smitty may access:

  • Your Google Account identifier and email address;
  • Information about the calendars available through your Google Account, such as calendar identifiers, names, descriptions, time zones, colors, access roles, and selection status;
  • Information contained in calendars that you select for synchronization, including event identifiers, titles, descriptions, dates and times, locations, recurrence information, status, organizers, attendees, availability, conferencing information, attachments or links referenced by an event, and other information included in the Google Calendar event record; and
  • Technical information necessary to maintain synchronization, including the permissions granted, synchronization tokens, OAuth refresh tokens, connection status, and synchronization timestamps and error information.

Smitty requests Google Calendar permissions to read calendars you choose to sync. If you turn on automatic calendar updates, Smitty also requests permission to create, update, and delete events that Smitty added to a calendar you select. Smitty does not edit, invite guests to, or delete events it did not create.

References in this section to "Google user data" include both information received directly from Google APIs and information Smitty derives from that information.

Gmail: messages from approved senders

When you choose to connect Gmail, Google asks you to authorize Smitty to identify your account and read email. You then choose the senders Smitty may read by entering email addresses or domains. Until you provide an approved sender list, Smitty does not retrieve message contents. There is no read-all-mail option.

Smitty limits retrieval to messages matching that list within a rolling 30-day window. The first check, and the first check for each newly approved sender, includes that sender's messages from the preceding 30 days, including messages received before you connected Gmail. Later checks remain within the approved sender list and rolling 30-day window. Smitty does not read the rest of your mailbox or messages older than 30 days.

For matching messages, Smitty processes the message body and HTML, sender and recipient details, subject, dates, identifiers, and supported attachments. Attachments are subject to a 15 MB cap. An oversized attachment is skipped and recorded as unread. Smitty reads each matching message individually; it does not retrieve other messages in the thread just because one message matched. We also store your sender settings, account identifier and email address, and the technical connection information needed to operate the feature.

Google's Gmail permission applies more broadly than your sender list. The sender list is a limit enforced by Smitty, not a sender-specific authorization enforced by Google. A domain entry can match multiple senders and unrelated mail from those senders. Choose entries carefully.

This Gmail feature does not send email from your account, modify or delete your mail, or manage forwarding settings. You may change or clear your approved sender list or disconnect Gmail. Removing a sender stops future retrieval from that sender; clearing the list stops message retrieval. Previously imported content and extracted items follow the retention rules below.

Google Docs: specific documents you provide

You may give Smitty a public Google Doc link or share a specific Google Doc with Smitty's service account as a Viewer. Smitty uses the service account's read-only Drive access to export that specific file and process its text. This does not involve an OAuth grant to your Google Drive from your account.

Smitty does not browse your Drive, read folders, or use this feature to discover other files. It does not edit, delete, publish, or change sharing permissions for your documents. A Doc you have provided may be read again when Smitty checks that known source, so changes can be reflected in household information.

To end access to a private shared Doc, remove Smitty's service account from that Doc's sharing permissions. To stop Smitty checking a public Doc, contact privacy@smittyhq.com. A publicly accessible link remains accessible to others under its Google sharing settings; stopping Smitty does not make the original Doc private. Ending source access does not automatically delete content already imported or items extracted from it.

How we use Google user data

Smitty uses Google user data only to provide or improve user-facing features that you request. Specifically, we may use it to:

  • Display the Google Account and calendars available for connection;
  • Synchronize events from calendars you select;
  • Display selected Google Calendar events alongside other household plans;
  • Convert synchronized events into corresponding household calendar items;
  • Keep imported calendar items current when an event is added, changed, canceled, or removed in Google Calendar;
  • If you turn on automatic calendar updates, add missing household events to a Google calendar you choose, and update or remove only events Smitty created;
  • Identify scheduling conflicts and relevant household activities;
  • Generate reminders, digests, planning information, and responses from Smitty's assistant;
  • Associate calendar events with the appropriate members of your household;
  • Maintain and troubleshoot your Google Calendar connection;
  • Retrieve approved Gmail messages and export specific Google Docs you provide;
  • Extract dates, events, tasks, and relevant family logistics;
  • Check authorized sources again and incorporate relevant changes into household plans, reminders, digests, and assistant responses;
  • Maintain approved-sender lists, known source references, and connection information needed for these features; and
  • Protect the security, integrity, and reliability of the service.

Smitty does not use Google user data for advertising, personalized or interest-based advertising, retargeting, credit or lending decisions, data brokerage, or sale to information resellers. Smitty does not sell Google user data.

Smitty does not use Google user data to train general-purpose or shared artificial-intelligence models. Our service providers are not permitted to use Google user data to train their models.

Aggregated, anonymized, and derived Google data

Smitty may create household calendar items and other structured information derived from Google Calendar events in order to provide the features described above. Derived information may include normalized event dates and times, reminders, household-member assignments, scheduling information, and calendar summaries. We treat this derived information as Google user data for purposes of this section.

The Google data protections in this section also apply to information derived from Gmail and Google Docs, including extracted dates, events, tasks, summaries, and related household logistics. Turning source information into a structured item or summary does not remove these protections.

Smitty does not create, sell, transfer, or use aggregated or anonymized datasets derived from Google user data for advertising, profiling, data brokerage, model training, or other independent commercial purposes.

We may use limited aggregated operational measurements, such as the number of successful or failed synchronization operations, to maintain the reliability and security of the service. These measurements are designed not to contain calendar-event contents, Google Account identifiers, OAuth credentials, or information that identifies a particular user or household.

How Google user data is shared

Smitty does not sell Google user data. We disclose Google user data only as necessary to provide the user-facing features described in this policy, protect the service, or comply with applicable law.

Google user data may be processed by the following categories of service providers acting on our behalf:

  • Database, authentication, and storage providers that host account information, OAuth connection records, synchronized calendar information, authorized Gmail and Google Doc content, and derived household items;
  • Cloud and application-hosting providers that operate Smitty's backend and web application;
  • Anthropic, which receives Gmail and Google Doc text to extract household information, under the no-model-training restrictions described in Section 6. OpenAI's role described in this policy is voice transcription; Gmail and Google Doc text are not sent to OpenAI for extraction;
  • Cloudflare R2, which stores Gmail attachment bytes until the 30-day raw-content purge;
  • Security, monitoring, and technical-support providers where access is necessary to protect, troubleshoot, or operate the service.

Our service providers are contractually restricted to processing the information on our behalf and may not use it for their own advertising, profiling, data brokerage, or model training.

We may also disclose Google user data:

  • When required to comply with applicable law, regulation, legal process, or a valid governmental request;
  • When reasonably necessary to detect, investigate, prevent, or address fraud, abuse, security incidents, or technical problems; or
  • Where Google user data is transferred as part of a merger, acquisition, or sale of assets, we obtain your explicit prior consent as required by Google's applicable policies.

Smitty does not transfer Google user data to advertising platforms, data brokers, information resellers, credit-reporting organizations, or lending providers.

Google handles the OAuth authorization and serves Google API requests. Relevant extracted information may pass through our delivery providers when included in enabled household plans and messages. Raw Gmail messages and attachments are not delivered to the other adult.

Google user data, including data received through Google APIs and information derived from it, is not sent to Google Analytics, Google Ads, or Meta, regardless of optional tracking consent. We do not use this data for advertising, audience matching, campaign measurement, data brokerage, credit decisions, or model training. Optional tracking consent does not change these restrictions.

Gmail sources and household results

Extracted family logistics are shared with the household, including logistics about children. Raw Gmail messages and their attachments are visible within Smitty only to the adult who connected that Gmail account. The other adult does not receive the raw message body, raw payload, or attachment bytes. Connecting Gmail does not share your Google credentials with other household members. Disconnecting one adult's Gmail does not disconnect the other adult's Gmail.

These Gmail source restrictions are specific to mail retrieved through the Gmail connection. Mail you forward to Smitty continues through the existing household source-sharing path. Forwarding a message should not be treated as equivalent to connecting a private Gmail source.

Human access to Google user data

Smitty personnel, contractors, and service providers may not read Google user data or identifiable information derived from it except when:

  • We first obtain and document your affirmative agreement to view specific messages, files, or other data for support;
  • Access is necessary for security purposes, such as investigating abuse or a security-related bug;
  • Access is necessary to comply with applicable law; or
  • The information has been aggregated and anonymized and is used for lawful internal operations permitted by Google's applicable policies.

Permitted access is restricted to authorized people with a legitimate need and is subject to confidentiality and security controls. Routine troubleshooting or general product improvement does not by itself authorize reading private content.

How Google user data is protected

Smitty uses administrative, technical, and organizational safeguards designed to protect Google user data against unauthorized access, disclosure, alteration, loss, or destruction. These safeguards include:

  • Encryption of information in transit using industry-standard transport encryption;
  • Encryption of stored Google OAuth refresh tokens;
  • Encryption at rest provided through our database, storage, and hosting infrastructure;
  • Household-level access controls intended to prevent one household from accessing another household's information;
  • Restricted access to production systems and personal information;
  • Secure OAuth practices, including state validation, PKCE, nonce validation, and validation of Google identity tokens;
  • Revocation and removal of stored OAuth credentials when a Google Account connection is disconnected;
  • Logging controls designed not to record OAuth credentials, Gmail message contents, Google Doc text, or Google Calendar event contents; and
  • Monitoring, testing, and incident-response procedures intended to detect and address unauthorized access.

Gmail refresh tokens are encrypted while stored. Disconnecting a Gmail account revokes that account's token and deletes its stored credential. Calendar and Gmail use their own credentials, and Google Docs reads use Smitty's service account rather than a parent Drive grant. Disconnecting one adult's Gmail does not disconnect another adult's Gmail or Smitty's separate Calendar connection.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention of Google user data

We retain Google OAuth credentials only while they are needed to maintain a Google Calendar connection. When the last active Google Calendar connection associated with a Google Account is disconnected, Smitty attempts to revoke the authorization with Google and deletes the stored OAuth refresh token. After disconnection, Smitty can no longer retrieve new or updated information from that Google Account unless you reconnect it.

Disconnecting Google Calendar does not automatically delete information that Smitty previously imported or derived from your calendar. Previously synchronized event records, calendar metadata, and derived household items may remain associated with your household so that existing plans, reminders, historical context, and household records are not unexpectedly removed.

Previously imported Google Calendar items and stored copies of Google Calendar data are retained until you remove the applicable imported data, request its deletion, or delete your household. Certain derived items may be retained until the corresponding item or household is deleted.

Short-lived OAuth authorization-state records used to secure the connection process expire after approximately 15 minutes and are subsequently purged from our systems.

Limited security, audit, and operational records that do not contain calendar-event contents, Gmail message contents, Google Doc text, or OAuth credentials may be retained for up to 90 days, unless a longer period is required by law or reasonably necessary to investigate a security incident.

Raw Gmail and forwarded-email bodies, HTML, and attachments are retained for 30 days and then purged from active systems. Stored Google Doc text follows the same 30-day raw-content purge. This retention period is not user-configurable. The rolling 30-day Gmail retrieval window is a separate limit on which messages Smitty reads; it is not a statement that an imported source is retained only until its original message date is 30 days old.

Dates, events, and tasks extracted from these sources remain until someone deletes the item or the household is deleted. Deleting an item removes it from plans and lists; it does not selectively erase the original source email, attachment, or stored document text.

Removing a sender stops future mail retrieval from that sender. Disconnecting Gmail revokes that account's token, deletes its stored credential, and stops retrieval through that connection. Stopping forwarding stops new forwarded content from arriving. Ending Doc access stops future checks for the affected source. These actions do not automatically remove already saved items or purge raw content before its retention period ends.

Confirmed household deletion removes household information from active systems, including stored raw content, attachments, imported Google records, extracted items, sender settings, and connection credentials, subject to any limited retention already described in this policy for legal or security purposes. Deleting a Smitty household does not delete original messages or documents in your Google account. We do not promise erasure from every provider backup. Provider backup retention remains unverified, and this deletion promise is limited to active systems.

Disconnecting Google and deleting Google user data

You may stop Smitty's future access to Google Calendar at any time by:

  • Disconnecting the applicable calendar or Google Account through Smitty's settings;
  • Revoking Smitty's access through your Google Account permissions; or
  • Contacting us at privacy@smittyhq.com.

Revoking access through Google stops future API access but does not, by itself, send Smitty a request to delete data previously obtained from Google.

You may remove imported calendar items using the controls available in Smitty. You may also request deletion by contacting privacy@smittyhq.com.

To delete all Google user data associated with your household, along with your other household information, you may use the household-deletion control in the web application or follow the account-deletion instructions described in the "Retention and deletion" section of this Privacy Policy. Confirmed household deletion permanently removes the household's Google OAuth connection records, stored calendar metadata and event records, imported and derived calendar items, and associated account information from Smitty's active systems, subject to any limited retention required by applicable law or necessary for security, fraud prevention, or dispute resolution.

Google API Services User Data Policy

Smitty's access to, use of, and transfer of information received through Google APIs comply with the Google API Services User Data Policy and, where applicable, the Google Workspace user data and developer policy, including their Limited Use requirements. These commitments apply to source information and information derived from it.

If you connect an external AI assistant, information Smitty has already extracted or stored from Google Calendar, approved Gmail messages, or an authorized Google Doc may be disclosed to that assistant, as described in "External AI assistants."

You authorize that disclosure when you connect the assistant and choose its permissions.

The disclosure does not include raw Gmail messages, attachments, or Google Doc contents.

4. Information about children and other people in your household

Smitty is built to help you manage your family's life, so you will often share information about other people — children, partners, caregivers, and household contacts — and that information may include health, school, or other sensitive details.

Smitty account holders must be at least 18 years old. Adults may store information about children to manage family logistics. Smitty does not knowingly collect information directly from children, and information about children is never used for advertising or behavioral targeting.

By sharing this information, you confirm you have the authority to do so on those individuals' behalf.

Smitty does not independently verify whether a person has authority to submit, modify, or delete information relating to other members of a household. The account holder is responsible for ensuring they have appropriate authority to share and manage information about others.

  • We use it only to provide the service to you (for example, reminders, digests, calendars, and packing lists).
  • We do not build advertising or marketing profiles from household content, we do not show ads inside Smitty, and we never sell or share household content. If an adult account holder separately opts into optional tracking, the limited signup-measurement data described in Section 2 may be sent to Meta; information about children is never included.
  • If someone whose information appears in your household wants it corrected or deleted, you can do this directly in the app, or they (or you) can contact privacy@smittyhq.com.

5. How we use your information

We process the content you share to extract events, action items, and context, and to deliver the morning digest, just-in-time pings, and Q&A responses you've signed up for.

We use account and operational data to authenticate you, deliver and secure the service, debug problems, and meet legal obligations.

We do not sell your personal information or household content. If you opt into optional analytics and advertising measurement, we disclose the limited adult account and browser data described in Section 2 to Google and Meta for product analytics and signup campaign measurement. Depending on where you live, this optional disclosure may be treated as sharing or targeted-advertising processing under applicable privacy law; rejecting or withdrawing optional tracking stops future disclosures. Google API data and information derived from it, household content, messages, and information about children are never included in those disclosures.

We also disclose information to carefully selected service providers acting on our behalf to operate Smitty, as described in this Policy. We do not allow those operational providers to use household content for their own advertising or model training.

We do not allow our AI vendors to train on your messages (see Section 6).

Legal bases (for EU/UK users). Where GDPR or UK GDPR applies, we process your data to perform our contract with you (delivering the service), to comply with legal obligations, and on the basis of our legitimate interests in securing, debugging, and operating Smitty. Where we process sensitive information (such as health-related details), we rely on your explicit consent.

Withdrawing consent for sensitive information. You may stop future collection by disconnecting Gmail or stopping forwarding, and by ending access to other connected sources as applicable. Deleting an item removes it from your plans and lists. It does not remove a sensitive sentence from the stored original email or attachment. There is no control that selectively deletes one sensitive sentence inside a stored email. Original emails, attachments, and stored Google Doc text remain until the 30-day raw-content purge or until the household is deleted. To remove household information from active systems, use the household deletion process, including DELETE followed by DELETE CONFIRM when using text commands. Contact privacy@smittyhq.com about exercising your privacy rights.

6. How we use AI

To turn information you send or authorize Smitty to retrieve into useful plans, we send relevant content to the providers described here. Anthropic processes Gmail and Google Doc text for extraction. We do not train models on your content, and our AI providers are not permitted to use your content to train their models. OpenAI is used for supported voice-note transcription, not Gmail or Google Doc extraction.

If you connect an external AI assistant, information disclosed to that assistant is outside the restriction above. That assistant's use of the information is governed by its own privacy policy, terms, and account settings. Smitty's restrictions on the AI providers it hires do not apply to an assistant you choose to connect.

Voice transcription (OpenAI). If you send a supported voice note (and have opted in), we send the audio to OpenAI's transcription API to create a text transcript. OpenAI's published API data controls list the transcription endpoint (/v1/audio/transcriptions) as not used for training, with no abuse-monitoring retention and no application-state retention. Once transcribed, the transcript is handled like any other message text and is used only to provide the assistant features you requested. We do not create voiceprints and do not use audio to identify speakers.

We send only what's needed to perform the task and minimize personal details where we can.

AI output can be wrong, incomplete, or out of date, and transcriptions may contain errors. Please don't rely on Smitty as a substitute for professional medical, legal, or financial advice, and double-check anything important.

External AI assistants

Smitty lets you connect an external AI assistant through Smitty's supported connection using the Model Context Protocol (MCP).

When you authorize a connection, the assistant may request information your Smitty account is allowed to access. It may also request supported actions on your behalf.

You choose which permissions to grant. Permissions you do not grant remain unavailable. Adding permissions later requires you to connect again.

Information shared

The assistant receives information Smitty has already stored for your account. Depending on your permissions, that may include:

  • Household schedules, events, and availability;
  • Responsibilities and coordination messages;
  • Information Smitty has extracted or derived from connected Google Calendars;
  • Information extracted from approved Gmail messages;
  • Information extracted from Google Docs you have authorized;
  • Information from other sources you have provided.

Smitty does not send external AI assistants raw Gmail messages, attachments, or Google Doc contents.

Household privacy

The assistant can access only information available to your signed-in Smitty account.

Connecting an assistant does not give you or the assistant access to another household member's restricted information.

If another adult has a private calendar event that you are permitted to see only as busy time, the assistant receives the time, not the event title, location, or child labels.

Shared household logistics, including information about children's activities, may be included when your account is authorized to access them.

Actions

A connected assistant may request supported actions through Smitty, subject to the permissions you grant and Smitty's safeguards.

Currently supported actions include:

  • Creating a shared event in Smitty;
  • Responding to a shared event on your behalf;
  • Requesting a pickup;
  • Recording pickup coverage you are taking on;
  • Sending a household coordination message.

A pickup request is not complete until the other adult accepts it.

Coordination messages are sent only when the recipient's messaging consent and applicable plan limits allow them.

The MCP does not currently allow an external assistant to update or cancel an event or directly assign a responsibility.

Creating an event in Smitty does not automatically modify Google Calendar. If you have separately enabled calendar export and authorized Smitty to write to Google Calendar, an event created in Smitty may subsequently be copied to Google.

Independent AI providers

An external AI assistant is an independent service selected by you. It is not a service provider hired by Smitty.

Information disclosed to your chosen assistant may be processed, stored, or used according to that provider's privacy policy, terms, and account settings.

Revocation and expiration

You can disconnect an assistant through Smitty Settings.

Disconnecting stops further access through that authorization. It does not delete information the assistant previously received or undo events or messages Smitty already created or sent.

Connections last up to 90 days unless disconnected sooner or terminated because of changes to your account or household membership.

Location search and saved places

When you type at least three characters in the entry screen's location search, we send that search text and approximate coordinates based on your household ZIP code to Geoapify to suggest addresses and places. We do not request your device's location for this feature.

Locations you save, including selected addresses and coordinates, are remembered within your household and shared with its members. You can also type a location without selecting a search result. Saved places are deleted when your household is deleted.

7. Subprocessors

We rely on a small number of vetted vendors to operate Smitty, including:

  • Supabase — database and authentication
  • Railway — backend hosting
  • Vercel — web hosting
  • Twilio — SMS and WhatsApp message delivery
  • Stripe — payment processing, invoices, and subscription billing
  • Postmark — transactional email delivery
  • Cloudflare R2 — attachment storage
  • Anthropic — extraction of authorized Gmail and Google Doc text, and other assistant processing
  • OpenAI — voice transcription for supported voice notes
  • Google — OAuth and Google API access for optional Calendar and Gmail connections, and read-only export of a specific Google Doc through Smitty's service account. Google's role serving those APIs is governed by Google's terms. It is separate from the data-processing agreements that cover Smitty's contracted extraction and storage providers.
  • Google Analytics — product analytics (only if you opt in). Google Analytics does not receive Google user data or household source content.
  • Google Ads — completed signup conversion measurement (only if you opt in). Google Ads does not receive Google API data or household source content.
  • Meta — signup campaign measurement through Meta Pixel and Conversions API (only if you opt in). Meta does not receive Google user data or household source content.
  • Contracted vendors operate under signed data-processing agreements. WhatsApp messages are delivered via Twilio and Meta's WhatsApp platform, whose handling of message delivery is subject to their own terms. A current subprocessor list is available on request at privacy@smittyhq.com.

8. International data transfers

Some of our subprocessors may process data outside your home country, including outside the EEA or UK. Where we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or the UK International Data Transfer Addendum. You can request more detail at privacy@smittyhq.com.

9. Messaging and consent (SMS and WhatsApp)

When you sign up to receive messages from Smitty, you consent to receive service and transactional messages — such as digests, reminders, confirmations, command responses, and support replies — at the number you provide, over SMS and/or WhatsApp. Message and data rates may apply. We do not send marketing messages.

  • Reply STOP at any time to opt out of all Smitty messaging, including both SMS and WhatsApp. Reply HELP for help.
  • You can also manage or revoke messaging in the web app.

10. Retention and deletion

Deleting your household. To permanently delete everything, text DELETE to Smitty (or use the delete control in the web app). This starts a 24-hour confirmation window: to complete the deletion you must reply DELETE CONFIRM. Deletion requires this confirmation step. After you confirm, your household data — including messages, calendar feed, attachments, derived items, and account — is removed from our active systems. A 24-hour post-confirmation undo window is being introduced; until then, please treat confirmation as irreversible.

Disconnecting an external AI assistant stops future access through that connection.

Smitty retains a connection record containing the authorizing user, permissions granted, and connection and disconnection timestamps. This record is removed when the household is deleted.

Disconnecting does not delete information already received by the external AI provider or undo previously completed Smitty actions.

  • Raw Gmail and forwarded-email bodies, HTML, and attachments are retained for 30 days and then purged from active systems. Stored Google Doc text follows the same 30-day raw-content purge. Retention is not user-configurable. The rolling 30-day Gmail retrieval window limits which messages Smitty reads. It does not mean an imported source is kept only until its original message date is 30 days old.
  • Voice note audio is sent to OpenAI only to produce a transcript and is deleted immediately after transcription (including from Twilio media storage on our account). After that, only the transcript is retained, under the same rules as your other content.
  • Dates, events, and tasks extracted from these sources remain until someone deletes the item or the household is deleted. Deleting an individual item removes it from your plans and lists. It does not selectively erase the original source email, attachment, or stored document text. That raw content is removed when it reaches the end of its retention period or when you delete your entire household.
  • Removing a sender stops future mail retrieval from that sender. Disconnecting Gmail revokes that account's token, deletes its stored credential, and stops retrieval through that connection. Stopping forwarding stops new forwarded content from arriving. Ending Doc access stops future checks for the affected source. These actions do not automatically remove already saved items or purge raw content before its retention period ends.
  • Confirmed household deletion removes household information from active systems, including stored raw content, attachments, imported Google records, extracted items, sender settings, and connection credentials, subject to limited retention for legal or security purposes. Deleting a Smitty household does not delete original messages or documents in your Google account. This promise covers active systems. It does not set a deadline for erasure from provider backups.
  • Operational logs are retained for 90 days and then purged.

11. Your rights

Depending on where you live, you may have the right to access, correct, export, delete, or restrict your personal data, to object to certain processing, and to withdraw consent. Email privacy@smittyhq.com to exercise any of these rights, and we'll respond within the timeframes required by law.

Because Smitty contains information about other household members, requests from a non-account holder will be handled directly and may require us to verify identity and authority.

  • California residents may have rights to know, access, delete, correct, and limit the use of sensitive personal information, as applicable. Smitty does not sell personal information. If an adult opts into optional analytics and advertising measurement, the limited adult account and browser data described in Sections 2 and 5 may be disclosed to Google and Meta. Depending on applicable law, this optional measurement may constitute sharing or targeted-advertising processing. Rejecting or withdrawing optional tracking stops future disclosures. Google API data and information derived from it, household content, messages, and information about children are never included in those disclosures. We do not use sensitive information for purposes beyond providing the service as described in this policy.
  • EU/UK residents (GDPR/UK GDPR): the rights above apply, and you may lodge a complaint with your local supervisory authority (in the UK, the ICO; in the EU, your national data protection authority).

12. Security incidents

We aim to notify affected users within 72 hours after confirming a security incident that materially affects their personal information, unless a longer period is required or permitted by applicable law or law enforcement.

13. Changes to this policy

If we make material changes, we'll notify you by email and in the web app at least 30 days before they take effect.

14. Contact

Privacy questions: privacy@smittyhq.com. Security questions: security@smittyhq.com. General: hello@smittyhq.com.

We use cookies to enhance your experience, analyze site traffic, and serve personalized content. By clicking 'Accept' you consent to our use of cookies.